Help Centre

Returns

Vape shopping should be fun, so don’t be afraid to mix things up! If a vape isn’t the perfect match, return it for a refund in its original packaging. All items can be returned within 30 days of delivery with the exception of a few items such as E-liquids, damaged items and unsealed or opened items. To return an item, click here.

 

For complete details of our return policy, please refer to the Terms of Use.

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Warranty

Instasmoke online store includes only the highest quality vaping products. All products come with standard manufacturer's warranty. In case of defective items, a team member would be happy to assist you and will be there every step of the way to take you through the warranty claim process. If you have received a defective product and need help with warranty, click here.

 

For complete details of our role in warranty claims, please refer to the Terms of Use.

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